No-shows quietly drain revenue and throw off your day. The good news is most can be prevented with a few gentle touchpoints — not aggressive reminders.
Send the right number of reminders
One reminder 24 hours before and a short heads-up one hour before is enough for most businesses. More than that starts to feel pushy.
Make rescheduling easy
Every reminder should include a clear way to reschedule. Most no-shows happen because canceling feels harder than just not showing up.
Use deposits for high-value appointments
A small deposit reduces no-shows dramatically for services where your time is the product. Set it to an amount that's meaningful but not punitive.
Track patterns
Notice which customers no-show repeatedly and which time slots are riskiest. LIKAS keeps that history on each customer profile so you can decide whether to require deposits going forward.